Chingley
Refund Policy
This policy explains how we review requests related to Deep Reading and Full Report purchases.
Deep Reading is a one-time digital purchase priced at $1.99 when offered. Full Report is a one-time digital purchase priced at $2.99 when offered. Neither product is a subscription or creates recurring billing.
A payment grants access to the purchased reading product associated with the reading identified during checkout. Duplicate or erroneous charges should be reported so they can be reviewed.
Refund requests may be reviewed where required by applicable law or where the paid digital service could not be delivered because of a verified technical failure. Approval depends on the circumstances and available payment records.
When a refund is approved, the related paid entitlement may be revoked where technically applicable. Dodo Payments handles payment processing and may apply its own payment terms.
For a refund request, please contact support with the reading details and transaction information available to you. Do not send payment credentials.